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Returns & Exchanges

At Acoustic Wall Panel, we want you to be completely satisfied with your purchase. If our sound-dampening solutions do not meet your expectations, we offer a 30-day return policy for all unused panels in their original packaging.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Carefully repackage the acoustic panels in their original box with all mounting hardware to ensure they are protected during transit.

  • 3.
    Ship the Item

    Affix the provided shipping label to the exterior of the box and drop it off at your nearest authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned panels for damage, we will issue a full refund to your original payment method within 5-7 business days.