Returns & Exchanges
At Acoustic Wall Panel, we want you to be completely satisfied with your purchase. If our sound-dampening solutions do not meet your expectations, we offer a 30-day return policy for all unused panels in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully repackage the acoustic panels in their original box with all mounting hardware to ensure they are protected during transit.
- 3.Ship the Item
Affix the provided shipping label to the exterior of the box and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned panels for damage, we will issue a full refund to your original payment method within 5-7 business days.
